Transparence and ethical commitment
This policy presents guidelines for protection in data processing processes that include collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, disposal, evaluation or control of information, modification, communication, transfer, dissemination or extraction of personal data from our customers, employees and third parties. RECEPTA undertakes and takes all necessary precautions to comply with Law No. 13.709 / 2018 (Brazilian General Data Protection Law).
LGPD: Law No. 13,709 / 2018 (Brazilian General Data Protection Law).
PERSONAL DATA: According to the LGPD, any information related to an identified or identifiable natural person is considered personal data. Examples of personal data are: name, ID and CPF.
SENSITIVE PERSONAL DATA: Also according to the LGPD, a sensitive personal data is any personal data about racial or ethnic origin, religious belief, political opinion, union membership or organization of a religious, philosophical or political nature, data relating to health or to sexual life, genetic or biometric data, when linked to a natural person. To simplify the understanding, any data that may cause some embarrassment or prejudice about a natural person is considered sensitive personal data.
PERSONAL DATA HOLDER: Person to whom the personal data belongs.
USER: Any natural person who can provide personal data to RECEPTA through any of the available channels, face-to-face service, website, applications and portals.
CONSENT TERMS: document signed by the users that represents their free expression about the acceptance of treatment of their personal data for a specific purpose;
ANONYMOUS DATA: Any personal data that, once treated with the use of reasonable technical means and available at the time of its treatment, make the identification of its holder unfeasible.
LEGAL BASE: These are criteria established by the LGPD, to describe in which situations data processing is allowed without the user's consent.
PURPOSE: the objective, the purpose that RECEPTA wishes to achieve from each act of processing personal information.
2. TREATMENT OF PERSONAL DATA
RECEPTA will process personal data to meet the needs of its users in the best possible way.
User interactions with our website will only need to provide personal data when the user sends a message through ‘Contact Us’.
3. INFORMATION SECURITY
RECEPTA is responsible for the data provided by its customers, maintaining security controls to preserve the confidentiality, integrity and availability of the data controlled by us.
All actions and controls aim to maintain data protection and prevent unauthorized access. RECEPTA follows the best market practices regarding information security and complies with the laws in force and those applicable to the segment. In the event of a data leak, data subjects will be informed, however once they are public, it will not be possible to guarantee that they cannot be accessed improperly.
4. WHAT COOKIES ARE AND HOW THEY ARE TREATED
Cookies are small files that can be stored on your devices whenever a user accesses the RECEPTA website. These files contain information about the user's navigation.
The RECEPTA website does not have any type of registration and, also, it does not have any kind of Cookies, Web Beacons, Pixel Tags itself / owners / private / primary (Cookies First Party). In this way, RECEPTA will only collect information actively entered by the Holder at the time of filling in the contact form, located on the “Contact” Page, and also information collected automatically when direct access to the website and its pages occurs through the Google services incorporated into the program.
The embedded Google services are: Google Analytics, Doubleclick.net.
These services incorporated into the website store cookies about activities that come from the browser. However, this information is completely anonymized and serves only for recognition and monitoring of actions for the generation of reports of statistical indicators of the website, with the objective of accounting accesses, demographic data, determining usage profiles, indicating which pages were visited, measuring the Holders' navigation time, among other applications. This type of anonymous collection is the sole responsibility of Google services.
5. SHARING OF PERSONAL DATA
All data captured through the form of the Contact Page and the anonymous collection of cookies from third parties can be shared between the company's internal departments, in addition to sharing data with RECEPTA partners, always following the regulatory requirements and laws in force. Internal or external data sharing will follow secure information exchange protocols.
6. USER RIGHTS
Any data subject is entitled to ask RECEPTA for information related to the processing of their data. According to the LGPD, data subjects' rights are:
a) Confirmation of the existence of treatment;
b) Access to data;
c) Correction of incomplete, inaccurate or outdated data;
d) Anonymizing, blocking or eliminating unnecessary, excessive or treated data in non-compliance with current legislation;
e) Data portability to another service or product supplier, upon express request, in accordance with the regulations of the national authority, with due regard for commercial and industrial secrets;
f) Elimination of personal data processed with the consent of the holder, except in the cases provided for by law;
g) Information on public and private entities with which the controller shared data use;
h) Information about the possibility of not giving consent and about the consequences of the refusal;
i) Revocation of consent;
7. REQUESTS AND COMPLAINTS
For any of the requests regarding the rights of the holders, they can contact RECEPTA through the address email@example.com.
In addition, data subjects can file complaints directly to the National Data Protection Agency as provided for in the LGPD.
8. LEGAL DISCLOSURE OF DATA
In certain circumstances, RECEPTA may disclose Personal Data, to the extent necessary or appropriate, to government agencies, in order to comply with applicable law or with a court order or subpoena, or even if RECEPTA believes in good faith that such action is necessary to:
(i) Comply with legislation that requires such disclosure;
(ii) Investigate, prevent or take measures related to suspicious or actual illegal activities or to cooperate with public bodies or to protect national security;
(iii) Execution of your contracts;
(iv) Investigate and defend against any third party claims or allegations;
(v) Protect the security or integrity of services (for example, sharing with companies that are experiencing similar threats);
(vi) Exercise or protect the rights, property and security of RECEPTA and its related companies;
(vii) Protect the rights and personal safety of its employees, users or the public;
(viii) In case of sale, purchase, merger, reorganization, liquidation or dissolution of RECEPTA.